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Administration & Security

5 Docs

Backup, updates, and removal

Last Updated: July 23, 2026

Before updating Back up the WordPress database. Back up the plugin files. Record the current GiveBlocks and Stripe mode/status. Test the update on staging when possible. After updating Confirm the displayed GiveBlocks version. Open Organization Profile and Settings. Confirm the payment mode and connected account. Test one donation form, one event form, the donor portal,...

Troubleshooting

Last Updated: July 23, 2026

Campaign or volunteer check-in URL returns 404 Confirm the plugin is active. Open Settings > Permalinks. Select Save Changes. Purge WordPress, host, and CDN caches. Confirm the web server permits WordPress rewrite rules. The plugin also repairs missing volunteer check-in rules during normal operation, but server-level caching or rewrite restrictions can still interfere. Site claim...

Caching and performance

Last Updated: July 23, 2026

Caching can affect newly changed forms, scripts, styles, PWA files, and rewrite routes. Recommended exclusions Do not full-page cache: Checkout pages Donor portal pages /volunteer-checkin/ WordPress REST API requests under /wp-json/giveblocks/v1/ URLs containing donor magic tokens Do not cache or combine Stripe.js in a way that changes its source or execution behavior. After a plugin...

External services

Last Updated: July 23, 2026

GiveBlocks Platform API Base service: https://api.giveblocks.net Used for site claims, Stripe Connect, payments, subscriptions, refunds, and connected-account status. Terms: https://giveblocks.net/api-terms-of-service Privacy: https://giveblocks.net/api-privacy-policy Stripe Used for account onboarding and payment processing. Stripe.js is loaded on checkout pages. Terms: https://stripe.com/legal Privacy: https://stripe.com/privacy QR Code API by goQR.me Used to create donor-facing ticket QR images. The ticket code...

Security and privacy

Last Updated: July 23, 2026

Payment card data Card entry is handled by Stripe’s payment interface. GiveBlocks does not store complete card numbers or CVC values. Site credentials The GiveBlocks site API key and webhook secret are encrypted before storage in WordPress and are not displayed in the current Settings UI. WordPress security still matters. An attacker with control of...