Refunds

Refunds are available inside transaction details for eligible Stripe payments.

Refund workflow #

1. Open GiveBlocks > Transactions.
2. Open the transaction details.
3. Select the refund action.
4. Enter a reason when requested.
5. Confirm the refund.

GiveBlocks sends the refund request through the Platform API for the transaction’s connected Stripe account and updates the local status after success.

Important refund notes #

• Deleting a transaction is not a refund.
• The connected organization is responsible for refunds.
• Stripe controls whether processing and application fees are returned.
• A refund does not automatically resolve a dispute or chargeback.
• Review the refund in Stripe when financial confirmation is required.